At Bluetick AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Full name, email address, phone number
Company name and business category
Billing and payment information
WhatsApp Business Account details (for integrations)
b. Usage Data
Pages visited, features used, time spent on the platform
IP address, browser type, and device information
Error logs and support conversations
c. Third-party Integrations
Data synced from WhatsApp, FlowiseAI, or CRM tools
Chat and campaign performance analytics
2. How We Use Your Information
We use your information to:
Provide and manage access to Bluetick AI
Process payments and manage subscriptions
Improve product performance and user experience
Provide customer support and respond to inquiries
Send important updates, offers, and announcements (you can opt out anytime)
3. Data Storage & Security
We store your data on secure cloud servers with industry-standard encryption. Access is strictly limited to authorized personnel. Regular backups and monitoring are conducted to prevent data loss or breaches.
4. Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share data with:
Payment gateways (e.g., Razorpay, Stripe)
WhatsApp Business API providers (for message delivery)
Legal authorities if required under applicable laws
5. Cookies & Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve services. You may choose to disable cookies in your browser, but some features may not work as intended.
6. Data Retention
We retain user data as long as your account is active and for a reasonable time thereafter, unless legally required to delete it sooner. You may request data deletion by emailing us at support@bluetickai.com
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7. Your Rights
You have the right to:
Access, update, or delete your personal information
Request data portability
Opt out of promotional emails
Withdraw consent (where applicable)
To exercise these rights, contact us at support@bluetickai.com
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8. Children’s Privacy
Bluetick AI is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. International Users
If you are accessing Bluetick AI from outside India, you consent to the transfer and processing of your information in India, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you via email or a prominent notice on our website when significant changes are made.
11. Contact Us
For any questions or concerns related to this Privacy Policy, reach out to us at:
📧 support@bluetickai.com